home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
The Utilities Experience
/
The Utilities Experience - Volume 1.iso
/
software
/
disk_tools
/
mrbackup
/
support
< prev
next >
Wrap
Text File
|
1994-05-17
|
2KB
|
53 lines
-----------------
Product Support
-----------------
Users on either Usenet or Internet can send e-mail to
mrr@mrsoft.network23.com
to solicit information or seek general product support.
MRsoftware has a customer support BBS where product updates and user
support are provided. The BBS phone number is (401) 841-5844. The
BBS is supported by a SupraFAXModem and will answer at 1200, 2400 or
9600 baud (8N1). The BBS software is AXsh which is a bit different
than the typical BBS system (it's user interface is very much like the
Unix operating system). Presently, two Login prompts must be
satisfied to gain access to the BBS (this will probably change in the
near future).
At the first Login prompt, always enter `bbs' (without the quotes).
At the second Login prompt, do one of the following:
First-time callers must enter `new' to register as a new BBS user,
then follow instructions as they appear.
On subsequent calls, enter your BBS user name and password, as you
chose them during your initial registration.
Do not forget your password! If you lose it, the only way you will be
able to regain access to the BBS is to request a new one (it's
encrypted, so even I don't know what it is!).
A special `guest' account (password = guest) is also provided on the
BBS. This account can be used to test-drive the BBS or to make
special requests such as assigning a new password :-).
The latest shareware distribution archive of MRBackup Professional
will always be available on the BBS in the public download directory
(Use the 'ffe' command). Other Amiga freely distributable software is
also available here.
Limited voice support is available by calling (401) 846-7639 on
weekdays from 6:00 p.m. to 9:00 p.m. (EST). PLEASE DO NOT CALL
AFTER 9:00 p.m.!!! Voice support is also available on weekends from
9:00 a.m. to 6:00 p.m., if you're lucky enough to catch me. In
addition to MRBackup Professional development, I also have a `life'
which keeps me on the run.
Thanks for your interest in MRBackup Professional. I hope it serves
you well.